Home State Wide Software glitch delays distribution of full SNAP benefits in Mississippi

Software glitch delays distribution of full SNAP benefits in Mississippi

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Software glitch delays distribution of full SNAP benefits in Mississippi

Full food stamp benefits are still delayed one week after they were set to resume, according to the Mississippi Department of Human Services. The slowdown is the result of a software system issue, agency spokesperson Mark Jones told Mississippi Today. 

“Our software systems are old,” he said.

Mississippians who receive their Supplemental Nutrition Assistance Program (SNAP) benefits between the 14th and the 21st of each month will receive up to 65% of their November benefits on their regularly scheduled date. The remaining November benefits for all recipients will be issued separately “as soon as possible,” the agency’s website said Thursday.

Beneficiaries in Mississippi receive $183 on average in food assistance per month, according to the Center on Budget and Policy Priorities. Partial benefits for the average beneficiary would amount to a loss of at least $65 in aid as Thanksgiving approaches. 

The nation’s largest food assistance program was paused beginning in November after the federal government said it would not use emergency funds to pay for the program, even though benefits have continued to flow to states in past shutdowns. 

Confusion ensued after more than a dozen states sued the Trump administration for its refusal to issue benefits. Mississippi said it would begin issuing partial benefits Nov. 10 in accordance with guidance from the United States Department of Agriculture, the federal agency that administers the program.

The state Department of Human Services announced that food assistance benefits were set to resume as normal on Nov. 13 after the longest federal government shutdown in U.S. history came to an end. 

About 1 in 8 Mississippians — over 350,000 people — receive food assistance through SNAP. More than 67% of participants are in households with children, and about 41% are in households with older adults or adults with a disability. In four Mississippi counties, over a third of residents rely on the program to purchase food, according to a report from WLBT.

The state Department of Human Services awarded a contract to Deloitte Consulting LLP to improve the agency’s software system in May. Most MDHS eligibility systems were created over 35 years ago, according to the press release announcing the award. 

Jones said the software upgrades are set to be complete in 2027.

Mississippi Today